About VIP Wireless
VIP Wireless (VIP) is a dba for General Telecommunications, Inc., an Indiana Corporation started in 1992. VIP specializes in business accounts and individuals who demand the best in wireless service and products.
VIP's stated mission is to be the preferred manager of wireless service and equipment for businesses. To achieve this objective, VIP concentrates on analyzing a business's needs and providing prompt, effective customer service . Although this is a claim that is made by virtually every business enterprise, VIP offers its following business policies as a demonstration of VIP's commitment to customer service:
- VIP's staff is well versed in the features and benefits of wireless service and products; staff training is on-going and mandatory.
- There are no contracts or future obligations when you choose to have VIP do a
rate plan analysis for your wireless communications. - VIP is easily reached by telephone (including the toll free number), email, and
texting. - When a caller reaches VIP, there are no "phone trees." All calls during business hours are answered by people, not machines.
- VIP promptly responds to inquiries, concerns, or problems the customer or prospect may have.
- VIP will make recommendations to improve your wireless communications and will implement those changes at your request and at no charge.
- VIP provides fast, free, to-your door delivery of equipment and accessories. VIP
customers don't spend time traveling to (and waiting in) a retail store. - VIP matches or beats any advertised price on wireless equipment and accessories.
- If your wireless equipment malfunctions at any time you have it, VIP replaces it
immediately: No loaners or waiting until the unit is returned from the manufacturer. VIP
replaces your unit and then VIP deals with the manufacturer.
VIP has succeeded in a very competitive industry not only because of its customer service but also because VIP rapidly adapts to an ever-changing market. VIP aggressively promotes new products and services as they become available in the marketplace. VIP keeps its customers on the cutting edge of what's transpiring in wireless.
Call VIP today at (317) 843-1777 or 1-800-473-2604. You may also send requests by email to pamturner@vipwireless.net.
Of course, feel free to visit VIP at its offices at 3755 East 82nd Street, Indianapolis, IN. Office hours are Monday through Friday, 8:30 AM to 5:00 PM.
